Shipping and return policies for Terra Firma

Shipping Info
All orders dispatched the same or next working day with Royal Mail and should be with you within 6 working days.
Return Policy
In the unlikely circumstance that the item is lost in the post or arrives damaged, please contact us and if we can offer you a replacement, we will, otherwise we will refund you for your lost item if it hasn't shown up within 11 working days.

We can't accept returns for any other reason other than losses or damages